Service Starts at
$49.95* $39.95* and up!
*LEGAL NOTICE: For watches diagnosed by us to require QUICK CARE service - shipping & handling additional.
Not all watches sent to us may be diagnosed to require Quick Care, and may be diagnosed to require higher service levels.
Please see our terms & conditions for specific information on service levels and limited warranty periods.
9T Kinetic Service level pricing is NOT eligible for discounted sale pricing.
100% Genuine Seiko Parts
BBB A+ Rating!
Expert Diagnosis for the correct service level!
PROOF of Water-Resistance Test
New Gaskets and Seals Installed
3-year Warranty on Complete Service Plus
100% American Company
All Repairs by a Swiss-trained Professional Watchmaker
We know exactly WHY your Seiko Kinetic watch will not hold a charge!
Wonder why NONE of the other 'Seiko Kinetic' Internet Watch Repair Sites show you photos of a kinetic watch being tested or properly serviced? This ONE critical inspection is the 'game ender,' and we do it on every watch that comes across our bench for a repair quote. More importantly, we know how to correct high consumption, and have advertised service levels to fix this problem.
Our Kinetic Repair Estimate tests your watch's charging circuitry, coil resistance and critical "consumption." Most competitors DO NOT perform these tests, the results of which are the ONLY way to verify that your Kinetic watch will provide years of trouble-free operation. Still in doubt about sending us your watch? Read this person's watch repair HORROR STORY.
Our limited warranty for complete service is 2 years! Ask the competition why they won't match that!
We utilize ONLY genuine SEIKO parts in the repair and servicing of your Seiko Kinetic watch. Many of the competitors do NOT use genuine Seiko parts. The photo on the right shows the all-important new generation titanium, Lithium-Ion energy storage unit (ESU), together with the new bridge and insulator, which MUST be utilized when upgrading your watch's old, defective capacitor to lithium ion technology.
100% Genuine Seiko Parts
$79.95 $64.95* - BASIC Kinetic Watch Repair Service
For watches quoted to require BASIC service, the following are performed:
KineticRepair is proud to announce a new process in watch case and bracelet cleaning! SURGICLEANTM (or 'surgically clean') is a unique blend of both ultrasonic and steam cleaning combined with Simple Green D Pro 3, an expensive one-step, hospital-grade germicidal cleaner and detergent which serves as a disinfectant, virucidal and fungicidal. Integrating Simple Green D Pro 3 with our ultrasonic and steam cleaning process results in your watch being truly 'disinfected,' and no longer a source of disease transmission on your wrist.
FACT - Simple ultrasonic cleaning alone may NOT kill all the bacteria, viruses and/or fungi that lurks in your watch bracelet! You would be shocked to see what lurks on your watch case, bracelet and clasp, even AFTER it is supposedly 'cleaned' by the competition and/or even the manufacturer.
ALL repairs performed by a Swiss-trained professional watchmaker utilizing state-of-the-art tools, and factory Seiko diagnostic & charging equipment.
Compare our basic service to other "cheaper" services claiming to "overhaul your capacitor." Most competitors are ONLY changing your capacitor and cleaning your watch case and bracelet.
Some kinetics require MORE than basic service to function properly. Unsure what service level your watch requires? Click here to find out if your watch may need intermediate or complete service!
Replacing the case back gasket involves pre-cleaning of the gasket channel and case back, selection of
the proper size and type of new gasket, pre-lubrication, proper seating, and then correct torque.
What might the competition do to your watch?
Mark Cuban, internet billionaire and owner of the Dallas Mavericks, says there are three types of "entrepreneurs." INNOVATORS, IMITATORS and IDIOTS.
Who do you want repairing your watch?
A search on the Internet for a qualified business to repair your Seiko Kinetic watch reveals many options. More than a few of these companies can spell disaster for your watch. How do you know who to choose? Fortunately, there is a simple TEST.
The 2-year warranty test is your best defense against a substandard repair by an unethical repair company.
There is a SIMPLE SOLUTION to help you know which companies to TRUST - The GOLD STANDARD when it comes to ANY watch repair . . .
THE 2-YEAR WARRANTY TEST
We are the ONLY company, including the manufacture, who will offer an incredible THREE-YEAR warranty on watches which receive 'complete service plus.' No other watch repair company in the world offers a 3-year limited repair warranty. Go ahead and look. You won't find one. Neither will you find one offering a 2-year/24-month warranty. End of story.
We also do NOT sell new watches, but some of our major competitors do. Why anyone would send their old watch for repair to a place that sells new watches is beyond us. You should realize that new watch sales are at all-time lows in the USA. Perhaps you can see the 'set up' coming.
Many competitors utilize expensive SEO companies and Google Adword campaigns. They HAVE to PAY huge advertising fees to get work in order to offer you 'FREE SHIPPING' or a 'FREE ESTIMATE.' Ask yourself why that is? We KNOW why. They need TONS of watches to repair because they charge so little to repair them. And more watches = more overhead to pay for. The biggest expense is the labor of doing it right the first time, and that is precisely where most of them ARE cutting corners.
When you don't charge enough to properly repair a watch, and/or offer FREE shipping or FREE estimates, you have to repair MORE watches for LESS money. You are then tempted to take short cuts in the repair to make the watch run and get it out the door. You realize that most folks won't send a broken watch back within the six month or one year 'warranty' period. So you fall into the trap of being unethical and dishonest in your repairs. We don't have to repair 30,000 watches a year to make a living 'doing it wrong.' Length of warranty will weed out the scam artists.
Many competitors copy either our business model, our diagnostic information, and our website material verbatim. But they aren't smart or motivated enough to sit down and properly repair your watch. Ask them why they don't offer a warranty longer than six months or one year . . . Crickets . . . These hack artists are royally upset with us for exposing their BS, and telling the public the TRUTH about watch repair. It seems we have violated the 'code' - an unspoken 'rule' that watchmakers are supposed to 'keep secrets' about how to utilize 'repair short cuts.' Some 'old school' watchmakers were taught that keeping you 'in the dark' meant more of an opportunity to rip you off. All these unethical watchmakers are doing is insuring that the public will soon STOP wearing and/or buying new watches, because it is becoming very difficult to locate a truly honest place to have your watch repaired.
What Keeps The Competition from Performing True 'Estimates?'
They claim to do it 'for free.' No way an estimate can be done properly for free or without seeing the watch in person. How do you think that they 'pay' for all those Google ad words? VOLUME. And volume means short cuts . . . in your repair . . . translation = your watch won't work properly. End of story. Buyer beware.
Our exclusive estimate and diagnosis will test your watch movement's operation using Swiss and Seiko diagnostic equipment. These tests are the only way to know what is BEST for your watch repair. Your watch's charging circuitry, its coil's resistance, its consumption, the capacitor's voltage and its ability to hold a charge . . . all these are tested when your watch is diagnosed during the estimate, and tested again AFTER the repair, in insure the watch is performing as it should. We realize that those terms may not mean much to you, but they are absolutely the proper terms to utilize when describing what HONESTLY should be done to troubleshoot and repair your Seiko Kinetic watch.
Pressure Testing: Wet pressure testing is a service designed primarily for DIVE WATCHES (rated at 200m or more). If you are not scuba diving or submerging your watch, the basic service is normally ALL your watch will require. In addition, almost no watch repair facility will guarantee, in writing, that they will be responsible for damage caused by a watch failing to operate underwater. Why? Because the consumer/end user may do any number of things that compromise the water resistance security that has been restored and tested during a repair process. If you don't believe us, start asking around, and look for this in writing. While your at it, look for pictures of their pressure testing equipment, and ask them if you get a receipt of the pressure test with your watch when it is returned from being repaired?
Water Resistance & the Basic Service: Our basic service includes pressure testing for water resistance up to 50m or 5 bar/atm on all kinetic basic-service watches, which will insure that your watch is properly sealed. Verification to 50m or 5 bar/atm will allow your watch to resist water that is splashed on it, or a brief immersion in water to several inches, but will NOT rate it for swimming. If you desire your watch to be pressure tested to its rated depth (if higher), then you should request our intermediate or complete service.
Here is what the competition will NOT show you, because they do NOT own this equipment! SAFE PRESSURE TESTING is performed with a Greiner/Vibrograf LT-100 Poseidon dry tester (above),
and an AF/Swiss wet tester - if required to isolate a leak (pictured lower right, below).
Results of your pressure test will be documented (pictured above left) when the watch is sent in for ANY SERVICE LEVEL. Ask the competition if they can or will provide you with PROOF of your watch's pressure test results. Go ahead and ask them. No proof = They are NOT pressure testing your watch.
Would you like your watch and bracelet ultrasonically cleaned and/or pressure testing to verify water resistance?
If you desire these additional services, we offer an intermediate level, and a complete level for your Seiko Kinetic watch.
And unless the new battery was a "budget" battery or a non-tested factory battery (which is what the competition may install) there is no reason it would not CHARGE back up when you started wearing the watch again . . . no reason except your watch can't charge the battery properly, because the battery is either defective (not genuine Seiko or a defective genuine battery - yes they do exist), and/or the consumption is SKY HIGH, and/or they did not verify that your charging circuitry was working properly.
Still don't believe us? Imagine if your auto mechanic installed a new battery in your car, and then after you left the car in a parking lot for a week, it would not start. The mechanic then told you that you needed to "drive" your car 3 days a week in order for you to keep the battery charged and qualify for his warranty. 'Awkward!'
Your Seiko KINETIC watch will be expertly repaired following the same guidelines utilized at the factory where your watch was originally manufactured.